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Patient Service Representative

  • Job ID 2403013135-0
  • Date posted 04/18/2024
  • Facility California Practice Staff

Description:

Family Health office

Summary:

Medical office position responsible for front office processes in the physician practice

Essential Job Responsibilities:

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
  • Greeting patients entering the physician practice.
  • Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
  • Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
  • Assists in checking out patients and assists them with referral processing and scheduling process
  • Collects co-pays and posts charges.
  • Charge entry and patient balance processing.
  • Distributes information to patients regarding office policies, procedures, information about the practice,
  • Explain and enroll patients in the patient portal.
  • Additional responsibilities as needed.

Education

Required: High school diploma/GED.

Preferred: Completion of medical office assistant program

Experience

Required: Must have 1 year of working in a medical office setting

Pay Range: $18.17 - $27.25

Individual wages are determined based upon a number of factors including, but not limited to, an employee’s qualifications and experience.

Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

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2403013135 Minimum Qualifications Full Time

Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet participates in the E-Verify and Work Opportunity Tax Credit (WOTC) programs. Follow the links below for additional information.


E-Verify: http://www.uscis.gov/e-verify
WOTC: https://www.doleta.gov/business/incentives/opptax

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